Hotel Cis

 
Lockdown until further notice

Covid-19 Info


Last update: April 2021

  • Hygiene has always been a top priority for us, not only since the beginning of the pandemic.
  • We comply with all guidelines and governmental regulations in regards to SARS-CoV-2.
  • Ongoing awareness and staff training among our team ensures everybody is acting professionally in order to grant you the safest possible vacation.
  • Our staff members receive weekly Covid-19 PCR tests.
  • Please follow the link https://www.osttirol.com/en/covid-19/ as to access up-to-date information in regards to your Tyrol holidays.

Covid-19 special cancellation policy:

In general, our regular booking terms and conditions do apply.

We grant cancellations free of charge* under the following conditions:

  • A travel-warning for Tyrol in Austria has been issued by your national authorities.
  • Governmental quarantine order for travellers returning from Tyrol in Austria, issued by your national authorities.
  • The district of Lienz turns “red” on the Austrian national “Covid-19 traffic-light-map
  • Hotel Cis or the community of Kartitsch are ordered to quarantine or shut down (“lock down”).

We highly recommend taking out travel cancellation insurance. Insurance policies provided by the “Europäische” travel insurance – which may be booked through our website – explicitly DO cover Corona virus illness-cases. Because of this, we would like to emphasise that you getting sick from the Corona virus does NOT qualify for a free cancellation of your reservation.

 

* Your deposit can be used as credit towards a future reservation or may be refunded upon request. In the case of “non-refundable” rates or offers, a refund is not possible. Payments related to such reservations will be treated as credit for a future stay at Hotel Cis.


Prepaid-Voucher:

We started offering “Prepaid-Voucher” with special conditions (10 % discount) as follows:

Value Price
€   250,-- €   225,--
€   500,-- €   450,--
€ 1.000,-- €   900,--
€ 1.500,-- € 1.350,--
€ 2.000,-- € 1.800,--

 

 

 

 

 

The vouchers do not expire, may be transferred to others and may be split. Your voucher will be deducted from the total amount of a future stay at Hotel Cis. No cash disburse possible (the value of the voucher should not exceed the total of your hotel-bill). We appreciate you redeeming your vouchers for direct-bookings. You are welcome to use your voucher even for special-offer bookings (such as early-bird discounts etc) or package-bookings.

 

Do not hesitate but contact us right away


 

 
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